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Contact

Reach a person.

Joyzera is run by one developer, so there is no support desk and no ticket queue — just an inbox, usually answered within a few days.

What to include

A name was reported wrongly
If a name showed as available and turned out to be registered, or the reverse, send the name and roughly when you checked. These are worth knowing about — they usually point at a real bug rather than bad luck.
Something is broken
Include what you were doing and what happened instead. A screenshot helps more than a description.
Privacy requests
To see what is stored about you, correct it, or have it deleted, write from the address on the account. Deleting an account removes its saved names with it.
Anything else
Feedback, corrections to the guides, or a feature you keep wishing existed. All of it is read.

One thing this address cannot do: register, reserve, or hold a domain for you. Joyzera is not a registrar — see about for what it does and does not do.